Leander - Pharmacy Care Representative

Provide great customer service and role model service standards
Receive inventory; check delivery for accuracy compared to invoices
Stage inventory by breaking out the inventory into sections for stocking
Stock inventory
Return tote to backroom for shipping back to warehouse
Check line by line receiving
Contact H-E-B warehouse or vendor if inventory is short
Ensure caps, vials, bags, and other inventories are stocked in the correct place.
Process Customer transactions at register
Filing, Retrieving, and maintaining prescriptions in the Will Call Area
Receiving written prescriptions from customers and obtain demographic and profile related information
Receiving refill prescription numbers (over the phone and at drop off counter) and obtaining profile related information
Answer the telephone and direct calls to appropriate person
Ensure the privacy and confidentiality of Personal Health Information (PHI) as required by HIPAA
Direct Customers to Counseling window for Pharmacist consultation
Maintaining Insurance signature logs by date of fill
Primary person responsible for outside and inside Department presentation and sanitation
Verify scripts are going to the correct store
Verify orders on prescriptions (names, number of orders per bag, etc.)
Filing and maintaining prescription hard copies
Assist Technicians and Pharmacists as necessary to ensure efficient and complete production for the shift
Other duties may be assigned as necessary
High school diploma or equivalent
Must be at least 18 years of age
Retail experience preferred; pharmacy experience strongly preferred
Excellent communication skills and telephone etiquette
Basic mathematical skills
Basic computer skills (MS Windows, HEB Intranet)
Strong team orientation, willing to pitch in at any moment for any reason.
Experience working in a fast paced environment
Must be a self-starter, and be able to work with little direct supervision
Ability to multitask and manage multiple priorities
Must be able to work rotating shifts to include weekends; must be flexible to the needs of the business
Welcomes working in a team oriented environment and is open to cross-training
Ability to maintain composure in high stress situations
Pharmacy Care Representative Training & Certification
ACR training or Cash handling skills
Clerk training 501
Company Orientation
HIPAA trained
Function in a fast-paced, retail, office environment
Lift 20 lbs or more on a regular basis

Don't Be Fooled

The fraudster will send a check to the victim who has accepted a job. The check can be for multiple reasons such as signing bonus, supplies, etc. The victim will be instructed to deposit the check and use the money for any of these reasons and then instructed to send the remaining funds to the fraudster. The check will bounce and the victim is left responsible.

More Jobs

Pharmacy Care Supervisor- Frisco, TX
Frisco, TX AmerisourceBergen Corporation - Corporate
Customer Care Representative II
Richardson, TX AmerisourceBergen Corporation - Corporate
Customer Care Representative*-Frisco, TX
Frisco, TX AmerisourceBergen Corporation - Corporate
Home Mortgage Customer Care Representative
Irving, TX Citizens Financial Group, Inc.
U-Box Customer Care Representative
Carrollton, TX U-Haul